Franziska A. (data subject) – Complaint Upheld (Austria, 2025)

Complaint Upheld
Datenschutzbehörde7 November 2025Austria
final
ePrivacy
Complaint Upheld

The Austrian data protection authority upheld a complaint against a website for making it hard for users to refuse cookies. This matters because it reinforces the importance of clear consent mechanisms for online tracking.

What happened

A website's cookie banner favored the 'Accept' option over other choices, and it set third-party cookies without user consent.

Who was affected

Website visitors who encountered the cookie banner were affected by the misleading design.

What the authority found

The authority ruled that the website did not obtain proper consent for tracking cookies, violating GDPR rules.

Why this matters

This case highlights the need for clear and fair cookie consent practices. Website operators should ensure their cookie banners are user-friendly and transparent.

GDPR Articles Cited

AI-verified

Art. 17(GDPR)
Art. 19(GDPR)
Art. 2(1) GDPR
Art. 3(2)(a) GDPR
Art. 4(1) GDPR
Art. 5(1)(a) GDPR
Art. 7(1) GDPR
Art. 12(1) GDPR
Art. 25(1) GDPR
Art. 4(11) GDPR
Art. 58(2) GDPR
Art. 58(6) GDPR
Art. 77(1) GDPR
Art. 80(2) GDPR
View original scraped data
Art. 2(1) GDPR
Art. 3(2)(a) GDPR
Art. 4(1) GDPR
Art. 4(11) GDPR
Art. 5(1)(a) GDPR
Art. 7(1) GDPR
Art. 12(1) GDPR
Art. 17(GDPR)
Art. 19(GDPR)
Art. 25(1) GDPR
Art. 58(2) GDPR
Art. 58(6) GDPR
Art. 77(1) GDPR
Art. 80(2) GDPR

Original data from scraper before AI verification against source document.

National Law Articles

AI-identified

§ 1 DSG
§ 24 DSG

Entities Involved

Franziska A. (data subject)
N. Online Inc (controller)
Source verified 11 April 2026
articles corrected
national law identified
Full Legal Summary
Detailed

The website's cookie banner presented the 'Accept' button more prominently than other options, and third-party cookies were set without obtaining prior user consent.

Outcome

Complaint Upheld

A data subject complaint that was upheld by the DPA.

Violations (2)

Reject Harder Than Accept
critical

Refusing cookies requires more clicks or steps than accepting them, or the reject option is less visually prominent.

Art. 7 GDPR

Third-Party Cookies Without Consent
critical

Third-party tracking cookies or scripts are loaded without obtaining prior user consent.

Art. 13, 14 GDPR

Related Enforcement Actions (0)

No other enforcement actions found for Franziska A. (data subject) in AT

This is the only recorded action for this entity in this jurisdiction.

Details

Decision Date

7 November 2025

Authority

Datenschutzbehörde

GDPRhub ID

gdprhub-9923

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
AI-verified and classified
Cookie relevance: 80%

Cite as: Cookie Fines. Franziska A. (data subject) - Austria (2025). Retrieved from cookiefines.eu

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