OÜ Dr Mõttus Hambaravi – Complaint Upheld (Estonia, 2026)

Complaint Upheld
Andmekaitse Inspektsioon16 April 2026Estonia
final
Complaint Upheld

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

An Estonian dental clinic faced scrutiny for not providing complete personal data to a patient. This is important because it highlights the need for clear communication about data handling practices. Patients should receive comprehensive information about how their data is used and shared.

What happened

The dental clinic failed to fully comply with a patient's request for their personal data.

Who was affected

The patient seeking their personal data from the dental clinic was affected by the incomplete response.

What the authority found

The Estonian Data Protection Authority found that the clinic did not adequately inform patients about data processing and sharing practices.

Why this matters

This ruling stresses the importance of transparency in data handling, urging organizations to provide clear and complete information to individuals about their personal data.

GDPR Articles Cited

AI-verified

Art. 7(GDPR)
Art. 12(GDPR)
Art. 13(GDPR)
Art. 14(GDPR)
Art. 25(GDPR)
Art. 26(GDPR)
Art. 28(GDPR)
Art. 4(7) GDPR
Art. 5(1)(a) GDPR
Art. 5(2) GDPR
Art. 6(1)(a) GDPR
Art. 6(1)(b) GDPR
Art. 9(2)(a) GDPR
Art. 9(2)(h) GDPR
Art. 4(11) GDPR
Art. 58(2)(d) GDPR
View original scraped data
Art. 4(7) GDPR
Art. 4(11) GDPR
Art. 5(1)(a) GDPR
Art. 5(2) GDPR
Art. 6(1)(a) GDPR
Art. 6(1)(b) GDPR
Art. 9(2)(a) GDPR
Art. 12(GDPR)
Art. 13(GDPR)
Art. 14(GDPR)
Art. 25(GDPR)
Art. 26(GDPR)
Art. 28(GDPR)
Art. 58(2)(b) GDPR

Original data from scraper before AI verification against source document.

National Law Articles

AI-identified

§ 56(1) of the Estonian Personal Data Protection Act

Entities Involved

OÜ Dr Mõttus Hambaravi
Align Technology, Inc.
Source verified 8 July 2026
articles corrected
national law identified
Full Legal Summary
Detailed

OÜ Dr Mõttus Hambaravi, the controller, is a Dental Clinic. On March 2024, the DPA received a complaint from a data subject regarding the fact that the controller had failed to provide all personal data requested. The controller only partially complied after several requests from the DPA. Although the DPA closed the part of the case concerning the access request, it continued investigating the controller’s processing of patients’ personal data when providing Invisalign treatment. The service required the controller to collect and transfer patients’ health data to Align Technology, Inc. However, the contractual documents did not clearly establish whether Align Technology acted as a processor, an independent controller or a joint controller. The controller stated that Align Technology largely determined the conditions of the service, including the consent form and the processing arrangements, and that individual clinics could not unilaterally amend these conditions. The DPA also found that the information provided to patients was incomplete and fragmented. The consent form and privacy information did not clearly explain the legal basis and purposes of processing, the parties involved, data recipients, retention periods, transfers outside the European Union or the safeguards applied to such transfers. Parts of the information were only available in English on external websites. The DPA held that the controller had failed to demonstrate that the processing carried out in connection with the Invisalign service was lawful and transparent under Articles 5(1)(a) and 5(2) GDPR. First, the DPA found that the parties’ roles had not been properly determined. Under Article 4(7) GDPR, the assessment had to be based on which party actually determined the purposes and means of processing, rather than solely on the contractual description of the relationship. The controller decided whether Invisalign treatment was suitable for a patient and collected the relevant health data. It t

Outcome

Complaint Upheld

A data subject complaint that was upheld by the DPA.

Related Enforcement Actions (0)

No other enforcement actions found for OÜ Dr Mõttus Hambaravi in EE

This is the only recorded action for this entity in this jurisdiction.

Details

Decision Date

16 April 2026

Authority

Andmekaitse Inspektsioon

GDPRhub ID

gdprhub-10105

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. OÜ Dr Mõttus Hambaravi - Estonia (2026). Retrieved from cookiefines.eu

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