Thermotech Wall and Loft Surveys Ltd – Order (United Kingdom, 2026)
Thermotech Wall and Loft Surveys Ltd was ordered to stop making unsolicited marketing calls to people who didn't want them. This is important because it protects individuals from unwanted interruptions and helps maintain trust in businesses. Companies need to respect people's preferences when it comes to marketing communications.
What happened
The Information Commissioner's Office ordered Thermotech Wall and Loft Surveys Ltd to cease making unsolicited marketing calls to registered numbers.
Who was affected
Individuals registered with the Telephone Preference Service who received unwanted calls were affected.
What the authority found
The authority found that the company violated privacy regulations by making unsolicited calls to people who had not consented to receive them.
Why this matters
This ruling emphasizes the need for companies to follow marketing regulations strictly. Businesses should ensure they have proper consent before contacting potential customers.
Source checks
Secondary-source text retrieved.
Automated check recorded — 16 October 2026.
Processing notes: articles corrected, national law identified, scope corrected.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
In April 2025, the ICO carried out a search warrant to obtain evidence in relation to TWLS and its compliance with PECR. Following an extensive investigation, it was revealed that between 1 October 2024 to 31 March 2025, TWLS instigated 575,062 unsolicited direct marketing calls to numbers registered with the TPS for more than 28 days. This resulted in 132 complaints being made to the TPS and the ICO reporting tools.
Outcome
Order
A binding order requiring the controller to take specific action.
Related Enforcement Actions (0)
No other enforcement actions found for Thermotech Wall and Loft Surveys Ltd in UK
This is the only recorded action for this entity in this jurisdiction.
Details
Order Date
28 May 2026
Authority
Information Commissioner's Office
About this data
Cite as: Cookie Fines. Thermotech Wall and Loft Surveys Ltd - United Kingdom (2026). Retrieved from cookiefines.eu
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