- Enforcing jurisdiction
- United Kingdom · Geography does not establish applicable law.
- Confirmed applicable legislation
- No confirmed legal basis recorded.
- Privacy topics
ESL Consultancy Services Ltd – Order (United Kingdom, 2024)
Privacy enforcement record
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ESL Consultancy Services Ltd faced complaints for sending nearly 38,000 unwanted marketing messages over a year. The Information Commissioner's Office issued a fine and an enforcement notice, emphasizing the need for companies to respect people's communication preferences.
What happened
ESL Consultancy Services Ltd sent direct marketing messages that resulted in 37,977 complaints from recipients.
Who was affected
Individuals who received unsolicited marketing messages from ESL Consultancy Services Ltd.
What the authority found
The Information Commissioner's Office fined ESL for failing to comply with direct marketing regulations and issued an enforcement notice.
Why this matters
This action reinforces the importance of respecting consumer preferences in marketing. Other businesses should take note to avoid similar penalties.
Source checks
Linked-source text retrieved.
Review needed — 16 October 2026.
Processing notes: national law identified, amount discrepancy.
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Between 15 September 2022 and 5 December 2023, a total of 37,977 complaints were received regarding direct marketing messages which were sent at the instigation of ESL. The company has been fined £200,000 and issued with an enforcement notice.
Outcome
Order
A binding order requiring the controller to take specific action.
Related Enforcement Actions (0)
No other enforcement actions found for ESL Consultancy Services Ltd in UK
This is the only recorded action for this entity in this jurisdiction.
Details
Order Date
5 December 2024
Authority
Information Commissioner's Office
About this data
Cite as: Cookie Fines. ESL Consultancy Services Ltd - United Kingdom (2024). Retrieved from cookiefines.eu
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