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Privacy topics

Skean Homes Ltd – Order (United Kingdom, 2024)

Order
Information Commissioner's Office16 January 2024United Kingdom
unknown
Order

Privacy enforcement record

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Skean Homes Ltd was found to have made over 600,000 unsolicited marketing calls promoting energy grants without consent. Many people complained about these calls, which they found intrusive and unwanted. This ruling emphasizes the need for businesses to respect people's privacy and obtain permission before reaching out.

What happened

Skean instigated 614,342 unsolicited direct marketing calls between March and May 2022.

Who was affected

Individuals who received unsolicited calls promoting energy grants for resin driveways.

What the authority found

The Information Commissioner's Office determined that Skean violated regulations by making these unsolicited calls without proper consent.

Why this matters

This case highlights the importance of consent in marketing communications. Companies should review their practices to avoid similar complaints and potential investigations.

National Law Articles
AI-identified
Regulation 21 PECR
Regulation 24 PECR

Source checks

Linked-source text retrieved.

Automated check recorded — 16 October 2026.

Processing notes: articles corrected, national law identified.

Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources

Full Legal Summary
Detailed

Skean first came to the attention of the Commissioner in 2022 as part of an operation formed to assess and analyse complaint trends in relation to the energy and home improvement sector. The Commissioner identified a number of complaints against "Eco Hub", "Driveway Solutions" and "Eco Driveways", in which complainants stated that the calls were promoting energy grants for resin driveways.The investigation established that between 2 March 2022 and 31 May 2022, Skean instigated 614,342 unsolicited direct marketing calls in breach of regulations 21 and 24 of PECR.The above resulted in 31 complaints to the ICO and TPS reporting tools.

Outcome

Order

A binding order requiring the controller to take specific action.

Related Enforcement Actions (0)

No other enforcement actions found for Skean Homes Ltd in UK

This is the only recorded action for this entity in this jurisdiction.

Details

Order Date

16 January 2024

Authority

Information Commissioner's Office

About this data

Source: official_ico
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. Skean Homes Ltd - United Kingdom (2024). Retrieved from cookiefines.eu

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