- Enforcing jurisdiction
- Italy · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Bper Banca S.p.A. – €10,000 Fine (Italy, 2022)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
Bper Banca S.p.A. faced a fine for not responding to a customer's request to delete their personal data. The bank asked the customer for identification but failed to act on the deletion request in a timely manner. This case underscores the importance of banks and businesses promptly addressing requests related to personal data.
What happened
The bank was fined for not fulfilling a customer's request to erase their personal data.
Who was affected
The individual who requested the deletion of their personal data held by the bank.
What the authority found
The authority found that the bank violated GDPR rules by not responding to the deletion request on time.
Why this matters
This ruling serves as a warning to businesses about the importance of timely responses to data requests. Companies must prioritize customer requests regarding their personal information.
View original scraped data
Original imported citations before automated processing; the processing history does not establish independent verification.
Source checks
Linked-source text retrieved.
Automated check recorded — 14 March 2026.
Processing notes: articles corrected.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
The Italian DPA has imposed a fine of EUR 10,000 on Bper Banca S.p.A.. An individual had filed a complaint with the DPA regarding the failure to fulfill their right to erasure of personal data. The individual had requested the bank to delete their personal data processed by the bank. The bank then asked the data subject to send their identification documents in order to verify their identity for the purpose of fulfilling their request. The data subject submitted their data, but did not receive a response to their request for deletion. For this reason, the DPA found that the Bank had violated Art. 12 GDPR by failing to respond to the request in a timely manner.
Related Enforcement Actions (0)
No other enforcement actions found for Bper Banca S.p.A. in IT
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
15 September 2022
Authority
Garante per la protezione dei dati personali
Fine Amount
€10,000
About this data
Cite as: Cookie Fines. Bper Banca S.p.A. - Italy (2022). Retrieved from cookiefines.eu
Last updated: