H&M Hennes & Mauritz s.r.l. EUR 50,000 – €50,000 Fine (Italy, 2023)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
H&M was fined EUR 50,000 for using video cameras in its stores without proper authorization. This is important because it shows that businesses must get the right permissions before monitoring employees and customers. Store owners should review their surveillance practices to ensure compliance with privacy laws.
What happened
H&M operated video surveillance systems in its stores without the required authorization.
Who was affected
Employees and customers in H&M stores where unauthorized video surveillance was conducted.
What the authority found
The Italian DPA determined that H&M's use of video surveillance without proper authorization was unlawful.
Why this matters
This case highlights the need for businesses to obtain necessary permissions before using surveillance systems. It serves as a reminder to review and update privacy practices to avoid legal issues.
GDPR Articles Cited
The Italian DPA has fined H&M Hennes & Mauritz s.r.l. EUR 50,000. H&M had installed numerous video surveillance systems in its Italian stores for the purpose of preventing theft and ensuring the safety of its employees. Each store was equipped with at least three video surveillance cameras that were active 24/7 and also covered employee areas. During its investigation, the DPA found that the video surveillance systems were being operated without the required authorization and therefore unlawfully.
Related Enforcement Actions (0)
No other enforcement actions found for H&M Hennes & Mauritz s.r.l. EUR 50,000 in IT
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
2 March 2023
Authority
Garante per la protezione dei dati personali
Fine Amount
€50,000
Enforcement Tracker ID
ETid-1869
About this data
Cite as: Cookie Fines. H&M Hennes & Mauritz s.r.l. EUR 50,000 - Italy (2023). Retrieved from cookiefines.eu
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