TELEMAQUE – €150,000 Fine (France, 2024)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
TELEMAQUE was fined €150,000 for processing sensitive customer data without proper consent. This matters because it shows that companies must get permission before handling sensitive information. The ruling serves as a warning to businesses about the importance of following data protection laws.
What happened
TELEMAQUE processed sensitive customer data without obtaining prior consent.
Who was affected
Customers who used TELEMAQUE's services, including those seeking fortune-telling and related digital services.
What the authority found
The French DPA found that TELEMAQUE violated GDPR by processing sensitive data without consent and storing data longer than allowed.
Why this matters
This ruling highlights the need for businesses to obtain consent when dealing with sensitive data. Companies should review their data handling practices to avoid similar penalties.
GDPR Articles Cited
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The French DPA imposed a fine of EUR 150,000 on TELEMAQUE. The controller is a company that offers digital services in the field of divinatory arts, including fortune telling by SMS, VAS or online chat. As part of its services, the controller regularly processed multiple categories of sensitive data (Art. 9 GDPR) without obtaining prior consent. The controller also stored customer data for six years after the end of the business relationship for marketing purposes. According to the French DPA, three years would have been admissible. This resulted in a fine of EUR 100,000. The fine increased by EUR 50,000 because the processor also infringed the French Post and Electronic Communications Code.
Related Enforcement Actions (0)
No other enforcement actions found for TELEMAQUE in FR
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
26 September 2024
Authority
Commission Nationale de l'Informatique et des Libertés
Fine Amount
€150,000
Enforcement Tracker ID
ETid-2617
About this data
Cite as: Cookie Fines. TELEMAQUE - France (2024). Retrieved from cookiefines.eu
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