TELEMAQUE – €150,000 Fine (France, 2024)

€150,000Commission Nationale de l'Informatique et des Libertés26 September 2024France
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Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

TELEMAQUE was fined €150,000 for processing sensitive customer data without proper consent. This matters because it shows that companies must get permission before handling sensitive information. The ruling serves as a warning to businesses about the importance of following data protection laws.

What happened

TELEMAQUE processed sensitive customer data without obtaining prior consent.

Who was affected

Customers who used TELEMAQUE's services, including those seeking fortune-telling and related digital services.

What the authority found

The French DPA found that TELEMAQUE violated GDPR by processing sensitive data without consent and storing data longer than allowed.

Why this matters

This ruling highlights the need for businesses to obtain consent when dealing with sensitive data. Companies should review their data handling practices to avoid similar penalties.

GDPR Articles Cited

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Art. 9(GDPR)
Art. 5(1)(e) GDPR
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Art. 5(1)(e) GDPR
Art. 9 GDPR

Original data from scraper before AI verification against source document.

Source verified 6 March 2026
articles corrected
national law identified
entity split needed
Full Legal Summary
Detailed

The French DPA imposed a fine of EUR 150,000 on TELEMAQUE. The controller is a company that offers digital services in the field of divinatory arts, including fortune telling by SMS, VAS or online chat. As part of its services, the controller regularly processed multiple categories of sensitive data (Art. 9 GDPR) without obtaining prior consent. The controller also stored customer data for six years after the end of the business relationship for marketing purposes. According to the French DPA, three years would have been admissible. This resulted in a fine of EUR 100,000. The fine increased by EUR 50,000 because the processor also infringed the French Post and Electronic Communications Code.

Related Enforcement Actions (0)

No other enforcement actions found for TELEMAQUE in FR

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

26 September 2024

Authority

Commission Nationale de l'Informatique et des Libertés

Fine Amount

€150,000

Enforcement Tracker ID

ETid-2617

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. TELEMAQUE - France (2024). Retrieved from cookiefines.eu

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