MedHelp AB – €1,056,000 Fine (Sweden, 2021)

€1,056,000Integritetsskyddsmyndigheten7 June 2021Sweden
final
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

MedHelp AB was fined EUR 1,056,000 for not protecting personal data in recorded health advice calls. The calls were left unsecured on the internet, exposing sensitive information. This case stresses the importance of robust data security measures.

What happened

MedHelp AB left recorded health advice calls unsecured on the internet, exposing personal data.

Who was affected

Individuals who called the 1177 health advice hotline and had their calls recorded and exposed online.

What the authority found

The Swedish DPA determined that MedHelp failed to protect personal data with adequate security measures, breaching GDPR standards.

Why this matters

This case serves as a reminder for companies to implement strong security measures to protect personal data, especially in sensitive sectors like healthcare. It highlights the risks of inadequate data protection practices.

GDPR Articles Cited

AI-verified

Art. 12 GDPR
Art. 13 GDPR
Art. 5(1) GDPR
Art. 5(1)(a) GDPR
Art. 5(1)(f) GDPR
Art. 6(3) GDPR
Art. 9(1) GDPR
Art. 9(3) GDPR
Art. 32(1) GDPR
View original scraped data
Art. 5(1)(f) GDPR
Art. 5(1)(a) GDPR
Art. 5(1) GDPR
Art. 6(3) GDPR
Art. 9(1) GDPR
Art. 9(3) GDPR
Art. 12 GDPR
Art. 13 GDPR
Art. 32(1) GDPR

Original data from scraper before AI verification against source document.

National Law Articles

AI-identified

Patient Data Act
Swedish Health Care Act, Chapter 2, 1 §
National Board of Health and Welfare's rules and general guidelines on keeping medical records and processing personal data in healthcare
Source verified 5 March 2026
articles corrected
national law identified
amount discrepancy
Full Legal Summary
Detailed

DPA decision DI-2019-3375 — Violation Found against MedHelp AB.

Details

Fine Date

7 June 2021

Authority

Integritetsskyddsmyndigheten

Fine Amount

€1,056,000

12,000,000 SEK

GDPRhub ID

gdprhub-3577

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. MedHelp AB - Sweden (2021). Retrieved from cookiefines.eu

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