Tiscali Italia SpA – €100,000 Fine (Italy, 2023)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Tiscali Italia SpA was fined €100,000 for sending marketing messages to over 160,000 customers without their consent. The Italian data protection authority found that Tiscali did not provide adequate information about how personal data would be used. This case stresses the importance of transparency in data processing.
What happened
Tiscali sent advertising messages to customers without their consent or a valid legal basis.
Who was affected
More than 160,000 customers who received marketing messages from Tiscali without consent.
What the authority found
The authority ruled that Tiscali failed to fulfill its obligations to inform customers about data retention and lacked a legal basis for processing personal data.
Why this matters
This case underscores the need for companies to be transparent about their data practices and to secure consent before sending marketing communications. Businesses should review their marketing strategies to ensure compliance.
GDPR Articles Cited
The Italian DPA has imposed a fine of EUR 100,000 on Tiscali Italia SpA. The controller had sent advertising messages to more than 160,000 customers within four months, even though they had not given their consent and there was also no other valid legal basis. The DPA also found that the controller had not sufficiently fulfilled its information obligations. For example, there was a lack of information on the retention period for personal data processed for marketing purposes.
Violations (1)
The cookie banner or cookie policy provides vague, incomplete, or unclear information about what cookies are used and why.
Art. 12, 13 GDPR
Related Enforcement Actions (0)
No other enforcement actions found for Tiscali Italia SpA in IT
This is the only recorded action for this entity in this jurisdiction.
Similar Cases
Enforcement actions with similar violations
Details
Fine Date
18 July 2023
Authority
Garante per la protezione dei dati personali
Fine Amount
€100,000
Enforcement Tracker ID
ETid-2114
About this data
Cite as: Cookie Fines. Tiscali Italia SpA - Italy (2023). Retrieved from cookiefines.eu
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