Deutsche Bank – €20,000 Fine (Italy, 2022)
Italy's data protection authority fined Deutsche Bank EUR 20,000 for not responding to a customer's request for information about their personal data. The bank failed to meet the GDPR's requirements for timely access to personal data. This case shows the importance of responding promptly to data access requests.
What happened
Deutsche Bank did not respond in time to a customer's request for access to their personal data.
Who was affected
A customer of Deutsche Bank who had entered into a loan agreement.
What the authority found
The authority ruled that Deutsche Bank violated GDPR by not responding to the access request within the required timeframe.
Why this matters
This fine highlights the need for businesses to have efficient processes for handling data access requests. It serves as a reminder that prior compliance with information obligations does not exempt companies from responding to later requests.
GDPR Articles Cited
Entities Involved
The case focused on a failure to respond to a data access request in a timely manner, unrelated to cookies or consent mechanisms.
Related Enforcement Actions (0)
No other enforcement actions found for Deutsche Bank in IT
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
16 June 2022
Authority
Garante per la protezione dei dati personali
Fine Amount
€20,000
GDPRhub ID
gdprhub-5206About this data
Cite as: Cookie Fines. Deutsche Bank - Italy (2022). Retrieved from cookiefines.eu
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