Accor – €600,000 Fine (France, 2022)
Accor was fined 600,000 euros by the French privacy authority for using pre-ticked consent boxes and failing to provide clear information about data use. This is important because it stresses the need for clear consent and transparency in data handling.
What happened
Accor used pre-ticked boxes for consent and failed to provide adequate information about data processing.
Who was affected
Hotel guests and website users who received unwanted promotional emails and lacked clear information about their data rights.
What the authority found
The authority found Accor violated GDPR by not obtaining valid consent and failing to inform users about data processing practices.
Why this matters
This case underscores the need for businesses to ensure consent is freely given and that users are fully informed about how their data is used. It highlights the risks of using pre-ticked boxes and inadequate privacy notices.
GDPR Articles Cited
View original scraped data
Original data from scraper before AI verification against source document.
National Law Articles
Accor's website featured pre-ticked boxes for promotional consent, violating affirmative opt-in requirements.
Violations (3)
Cookie consent checkboxes are pre-selected by default, violating the requirement for active, affirmative consent.
Art. 4(11) GDPR
The cookie banner or cookie policy provides vague, incomplete, or unclear information about what cookies are used and why.
Art. 12, 13 GDPR
No accessible mechanism exists for users to withdraw previously given cookie consent.
Art. 7(3) GDPR
Related Enforcement Actions (0)
No other enforcement actions found for Accor in FR
This is the only recorded action for this entity in this jurisdiction.
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Enforcement actions with similar violations
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Radio Popular S.A.
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CNIL
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ANSPDCP
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Court case 490202
2025 · DPA CE
Details
Fine Date
3 August 2022
Authority
Commission Nationale de l'Informatique et des Libertés
Fine Amount
€600,000
GDPRhub ID
gdprhub-5193About this data
Cite as: Cookie Fines. Accor - France (2022). Retrieved from cookiefines.eu
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