Enforcing jurisdiction
France · Geography does not establish applicable law.
Confirmed applicable legislation

SERGIC (Real Estate) – €400,000 Fine (France, 2019)

€400,000Commission Nationale de l'Informatique et des Libertés28 May 2019France
final
Fine

Privacy enforcement record

This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.

SERGIC, a real estate company in France, was fined €400,000 for failing to protect sensitive user documents online. This case serves as a warning for businesses to implement strong security measures to protect personal information.

What happened

SERGIC allowed sensitive documents of rental candidates to be accessed online without proper security.

Who was affected

Rental candidates whose sensitive documents were exposed online.

What the authority found

The authority found SERGIC violated data protection rules by not securing sensitive personal data and storing it longer than necessary.

Why this matters

This case shows that companies must prioritize data security and limit data retention to avoid hefty fines.

Recorded legal citations
Automatically processed
Art. 5(1)(e) GDPR
View original scraped data
Art. 5(1)(e) GDPR

Original imported citations before automated processing; the processing history does not establish independent verification.

Source checks

Linked-source text retrieved.

Automated check recorded — 6 March 2026.

No issues were reported by that automated check.

Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources

Full Legal Summary
Detailed

The CNIL based the penalty on two grounds: Lack of basic security measures and excessive data storage. As to the first, sensitive user documents uploaded by rental candidates (including ID cards, health cards, tax notices, certificates issued by the family allowance fund, divorce judgments, account statements) were accessible online without any authentication procedure in place. Although the vulnerability was known to the company since March 2018, it was not finally resolved until September 2018. In addition, the company stored the documentation provided by candidates for longer than necessary. The CNIL took into account i.a. the seriousness of the breach (lack of due care in addressing vulnerability and the fact that the documents revealed very intimate aspects of users' lives), the size of the company and its financial standing.

Related Enforcement Actions (0)

No other enforcement actions found for SERGIC (Real Estate) in FR

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

28 May 2019

Authority

Commission Nationale de l'Informatique et des Libertés

Fine Amount

€400,000

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
Automatically normalized and classified

Cite as: Cookie Fines. SERGIC (Real Estate) - France (2019). Retrieved from cookiefines.eu

Report Inaccuracy

Last updated: