- Enforcing jurisdiction
- France · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Futura Internationale – €500,000 Fine (France, 2019)
Privacy enforcement record
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Futura Internationale was fined for making cold calls to people who had already said they didn't want to be contacted. The fine of €500,000 shows that companies must respect people's wishes regarding marketing communications.
What happened
The company was fined for continuing to make cold calls despite complaints from individuals who opted out.
Who was affected
Individuals who received unwanted cold calls from Futura Internationale.
What the authority found
The authority found that Futura Internationale violated multiple GDPR rules by ignoring opt-out requests and mishandling personal data.
Why this matters
This case serves as a warning to businesses about the importance of respecting customer preferences. Companies must ensure they have proper systems to handle opt-out requests to avoid hefty fines.
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Futura Internationale was fined for cold calls after several complainants obtained cold calls, despite having declared directly to the caller and by post that this was not wanted. In particular, the decision pointed out that the CNIL's on-site investigation of Futura Internationale revealed, inter alia, that Futura Internationale had received several letters objecting to cold calling, that it had stored excessive information about customers and their health and that Futura Internationale had not informed individuals about the processing of their personal data or the recording of telephone conversations.
Related Enforcement Actions (0)
No other enforcement actions found for Futura Internationale in FR
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
21 November 2019
Authority
Commission Nationale de l'Informatique et des Libertés
Fine Amount
€500,000
Enforcement Tracker ID
ETid-118
About this data
Cite as: Cookie Fines. Futura Internationale - France (2019). Retrieved from cookiefines.eu
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