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Iberdrola Clientes – €80,000 Fine (Spain, 2020)

€80,000Agencia Española de Protección de Datos14 February 2020Spain
final
Fine

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Iberdrola Clientes unlawfully processed a customer's personal data and terminated their contract without consent. The company was fined EUR 80,000 for these violations. This case underlines the importance of obtaining consent before handling personal data.

What happened

Iberdrola Clientes processed a customer's personal data unlawfully and terminated their contract without consent.

Who was affected

The customer whose contract was terminated and personal data was mishandled.

What the authority found

The authority ruled that the company acted unlawfully by processing personal data without consent.

Why this matters

This ruling emphasizes that companies must have valid legal grounds for processing personal data. It serves as a reminder for businesses to review their data handling practices.

Recorded legal citations
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Art. 6 GDPR
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Art. 6(GDPR)

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Processing notes: articles corrected, national law identified.

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Spain enforcementAgencia Española de Protección de Datos actionsAll Iberdrola Clientes actions
Full Legal Summary
Detailed

Iberdola Clientes, an electricity company, terminated the data subject's contract without its consent, concluded three new contracts with the data subject, processed his personal data unlawfully and transferred the plaintiff's personal data to a third party without legal basis. In addition to this fine the AEPD also imposed another fine in the amount of EUR 50.000 under the old Spanish Data Protection Law.

Related Enforcement Actions (4)

Other enforcement actions involving Iberdrola Clientes in ES

Fine
Oct 2019· Agencia Española de Protección de Datos

Iberdrola Clientes, an electricity company, had refused to make a request to a person to change its electricity supplier because it claimed that its d...

€8K
Current
Feb 2020

Fine

€80K

Fine
Jun 2020· Agencia Española de Protección de Datos

The company was asked to provide the AEPD with specific information in relation to a complaint. However, the company had not replied to the data prote...

€4K
Fine
Jul 2020· Agencia Española de Protección de Datos

A third person had received an electricity bill with personal details such as name, address and bank account of another customer. The reason for this ...

€24K
Fine
Feb 2021· Agencia Española de Protección de Datos

The Spanish DPA (AEPD) imposed a fine of EUR 100,000 on Iberdrola Clientes, SAU. The data subject had terminated an existing contract with the control...

€100K

Details

Fine Date

14 February 2020

Authority

Agencia Española de Protección de Datos

Fine Amount

€80,000

Sources

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
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Cite as: Cookie Fines. Iberdrola Clientes - Spain (2020). Retrieved from cookiefines.eu

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