Vodafone España, S.A.U. – €24,000 Fine (Spain, 2020)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Vodafone España was fined €24,000 for sending SMS messages to a customer without consent, informing them of a rate change and a new phone purchase. This case highlights the need for companies to ensure they have proper consent before processing personal data.
What happened
Vodafone España sent SMS messages to a customer without obtaining consent.
Who was affected
A Vodafone España customer who received unsolicited SMS messages.
What the authority found
The authority ruled that Vodafone España lacked a valid legal basis for processing the customer's personal data without consent.
Why this matters
The fine serves as a reminder that businesses must secure proper consent before using personal data for communications. Companies should review their data handling practices to avoid similar penalties.
GDPR Articles Cited
According to the AEPD, the company sent two SMS to an clients mobile number informing about a rate change in its contract and confirming the purchase of a new mobile phone, resulting in the processing of personal data without the data subjects consent or other legitimate interests of the company.
Related Enforcement Actions (20)
Other enforcement actions involving Vodafone España, S.A.U. in ES
Fine
€24K
Details
Fine Date
3 March 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€24,000
Enforcement Tracker ID
ETid-223
About this data
Cite as: Cookie Fines. Vodafone España, S.A.U. - Spain (2020). Retrieved from cookiefines.eu
Last updated: