Vodafone España, S.A.U. – €36,000 Fine (Spain, 2019)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Vodafone España was fined €36,000 for using a person's data to provide services and demand payment without their consent. The company processed the data after the individual had refused their services. This case emphasizes the need for businesses to respect customer consent when handling personal data.
What happened
Vodafone España processed a person's data to provide services and seek payment without their consent.
Who was affected
The individual whose data was used by Vodafone España without consent after refusing their services.
What the authority found
The Spanish data protection authority fined Vodafone España for processing personal data without a valid legal basis, violating GDPR.
Why this matters
This case highlights the importance of obtaining clear consent before processing personal data. Businesses should ensure they have a valid legal basis for data processing to avoid fines.
GDPR Articles Cited
The claimant, whose data had been provided to the company by his daughter, as authorised by him, received a call from the company offering its services, which he refused. However, Vodafone España proceeded to providing him services and seeking payment from him, so Vodafone España had processed the claimant's personal data without his consent.
Related Enforcement Actions (20)
Other enforcement actions involving Vodafone España, S.A.U. in ES
Fine
€36K
Details
Fine Date
25 October 2019
Authority
Agencia Española de Protección de Datos
Fine Amount
€36,000
Enforcement Tracker ID
ETid-100
About this data
Cite as: Cookie Fines. Vodafone España, S.A.U. - Spain (2019). Retrieved from cookiefines.eu
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