Xfera Moviles S.A. – €39,000 Fine (Spain, 2020)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Xfera Moviles was fined €39,000 after sending an SMS to the wrong customer about a missed payment and service suspension. The company failed to protect personal data, leading to confusion and privacy issues.
What happened
Xfera Moviles sent an SMS about a missed payment to the wrong customer, causing a privacy breach.
Who was affected
The affected individuals were customers who received incorrect SMS notifications about account issues.
What the authority found
The Spanish Data Protection Authority fined Xfera Moviles for not ensuring the confidentiality and accuracy of personal data, violating GDPR.
Why this matters
This case underscores the importance of data accuracy and confidentiality. Companies should double-check customer information before sending sensitive communications to avoid privacy breaches and fines.
GDPR Articles Cited
A customer claimed to have received an SMS from Xfera Móviles informing about the non-payment and the resulting suspension of the service in relation to the account of another data subject.
Related Enforcement Actions (10)
Other enforcement actions involving Xfera Moviles S.A. in ES
Fine
€39K
Details
Fine Date
9 June 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€39,000
Enforcement Tracker ID
ETid-289
About this data
Cite as: Cookie Fines. Xfera Moviles S.A. - Spain (2020). Retrieved from cookiefines.eu
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