Xfera Moviles S.A. – €60,000 Fine (Spain, 2020)

Xfera Movile has used personal data without a legal basis for the conclusion of a telephone contract and has continued to process personal data even w...

An individual complainant had received an SMS from Xfera Móviles which was to be addressed to a third party and which allowed him to access the accoun...

The AEPD found that a third party had access to the name, telephone number and address of another customer.

The company did not provide the data protection authority with the requested information in a timely manner. The AEPD's request was preceded by a requ...

A customer claimed to have received an SMS from Xfera Móviles informing about the non-payment and the resulting suspension of the service in relation ...

The data subject received a notice from a debt collection company demanding payments in connection with Xfera Móviles' services, even though the claim...

The company had not cooperated sufficiently with the data protection authority.

The company had changed a contract for a mobile phone connection to a new owner, whereby the personal data of a data subject such as his address and t...

A data subject had received a call from another Xfera Móviles customer who stated that the company had charged his bank account with an invoice, discl...

Following a complaint, Xfera Móviles was requested by the AEPD to submit certain information and documents, but did not do so within the provided time...

Failure to remove the data subject's personal data at the time of cancellation of his/her telephone services contract and sending a warning to the dat...

Xfera Móviles had failed to cooperate with the AEPD in the investigation of privacy violations. Xfera Móviles had neither responded to the request for...

The Spanish DPA (AEPD) imposed a fine on Xfera Móviles, S.A. due to insufficient legal basis for data processing. The data subject states that two tel...

The Spanish DPA (AEPD) imposed a fine of EUR 40,000 on Xfera Móviles S.A.. The data subject claimed a violation of its right to information to the AEP...

The Spanish DPA (AEPD) imposed a fine of EUR 150,000 on Xfera Móviles S.A.. The DPA had received two complaints from a data subject. The first complai...