Xfera Moviles S.A. – €40,000 Fine (Spain, 2020)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
The Spanish data protection authority fined Xfera Moviles EUR 40,000 for processing personal data without a proper legal basis. Fraudsters used someone's personal data to set up phone and internet accounts, but Xfera didn't verify if the contracts were legitimate. This case highlights the importance of verifying customer identities before processing their data.
What happened
Xfera Moviles processed personal data without verifying if the contracts were legitimate, leading to a fine.
Who was affected
Individuals whose personal data was used by fraudsters to set up accounts without their consent.
What the authority found
The Spanish authority found that Xfera Moviles lacked a valid legal basis for processing personal data, violating GDPR requirements.
Why this matters
This case underscores the need for companies to verify customer identities to prevent fraud and ensure compliance with data protection laws. Businesses should implement robust identity checks before processing data.
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The Spanish DPA (AEPD) imposed a fine on Xfera Móviles, S.A. due to insufficient legal basis for data processing. The data subject states that two telephone and internet connections were registered in his/her name with a charge account. However, the data subject had never signed contracts with the company for any of these connections. In fact, the contracts in question were concluded by fraudsters using the personal data of the data subject. Nevertheless, the personal data were entered into the company's information systems without verifying whether the contracts had been lawfully and actually concluded by the data subject, whether he/she had given his/her consent to the collection and subsequent processing of his/her personal data or whether there was any other reason justifying the processing.
Related Enforcement Actions (15)
Other enforcement actions involving Xfera Moviles S.A. in ES
Fine
€40K
Details
Fine Date
9 December 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€40,000
About this data
Cite as: Cookie Fines. Xfera Moviles S.A. - Spain (2020). Retrieved from cookiefines.eu
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