Xfera Moviles S.A. – €75,000 Fine (Spain, 2020)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Spain's data protection authority fined Xfera Móviles EUR 75,000 for using a former customer's personal data without permission. The company wrongly involved a debt collector, even though the person had ended their service years earlier. This case underscores the need for companies to have clear consent before processing personal data.
What happened
Xfera Móviles used a former customer's personal data without consent, leading to a fine.
Who was affected
A former customer of Xfera Móviles who was wrongly contacted by a debt collection agency.
What the authority found
The Spanish authority found that Xfera Móviles processed personal data without a valid legal basis, violating GDPR's consent requirements.
Why this matters
This ruling emphasizes the importance of obtaining clear consent before processing personal data. Businesses should regularly update their data practices to avoid similar penalties.
View original scraped data
Original imported citations before automated processing; the processing history does not establish independent verification.
Source checks
Linked-source text retrieved.
Automated check recorded — 10 March 2026.
Processing notes: articles corrected, national law identified.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
The data subject received a notice from a debt collection company demanding payments in connection with Xfera Móviles' services, even though the claimant had not been a customer of Xfera Móviles since September 2017. Furthermore, the resolution states that Xfera Móviles carried out the processing of the personal data of the plaintiff without his consent, which constitutes a violation of Article 6 of the GDPR.
Related Enforcement Actions (15)
Other enforcement actions involving Xfera Moviles S.A. in ES
Fine
€75K
Details
Fine Date
15 June 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€75,000
About this data
Cite as: Cookie Fines. Xfera Moviles S.A. - Spain (2020). Retrieved from cookiefines.eu
Last updated: