TIM S.p.A. – €150,000 Fine (Italy, 2021)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
TIM S.p.A., an Italian mobile operator, was fined EUR 150,000 for not giving a customer access to his phone data. This data was crucial for the customer to defend himself in a criminal case. The decision highlights the importance of companies responding to data access requests promptly.
What happened
TIM S.p.A. denied a customer access to his phone data needed for a criminal defense.
Who was affected
A customer who needed his phone data to defend himself in a criminal case.
What the authority found
The Italian DPA fined TIM S.p.A. for not providing the requested data, violating the customer's right to access under GDPR.
Why this matters
This case emphasizes that companies must respond to data access requests, especially when the data is needed for legal matters. Businesses should ensure they have processes in place to handle such requests efficiently.
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The Italian DPA (Garante) has fined mobile operator TIM S.p.A. EUR 150,000 for denying a data subject access to his phone data needed to defend himself in a criminal case. Since the data subject received no response to his repeated requests to the company, he turned to the DPA to obtain the data in time for the hearing in the criminal proceedings.
Related Enforcement Actions (3)
Other enforcement actions involving TIM S.p.A. in IT
Fine
€150K
Details
Fine Date
11 November 2021
Authority
Garante per la protezione dei dati personali
Fine Amount
€150,000
Enforcement Tracker ID
ETid-976
About this data
Cite as: Cookie Fines. TIM S.p.A. - Italy (2021). Retrieved from cookiefines.eu
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