TotalEnergies Electricité et Gaz France – €1,000,000 Fine (France, 2022)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
TotalEnergies Electricité et Gaz France was fined EUR 1,000,000 for not properly informing customers about how their data was used for advertising. They also ignored requests from people who wanted to stop their data from being used this way. This case highlights the importance of transparency and respecting customer rights under GDPR.
What happened
TotalEnergies failed to inform customers about data processing for advertising and ignored requests to stop using their data.
Who was affected
Customers whose personal data was processed for advertising without proper information or respect for their objections.
What the authority found
The French DPA found that TotalEnergies violated GDPR by not providing enough information and ignoring objections to data use.
Why this matters
This case underscores the need for companies to be transparent about data use and to respect customer requests regarding their personal data. It serves as a reminder for businesses to ensure they comply with GDPR information and objection rights.
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The French DPA has imposed a fine of EUR 1,000,000 on TotalEnergies Electricité et Gaz France. As part of its investigation, the DPA found that the controller had violated its information obligations under Art. 14 GDPR by failing to provide data subjects with sufficient information during telephone contact about the processing of their personal data for advertising purposes. In addition, the company did not comply with the data subjects' requests to object to the processing of their personal data for advertising purposes. Furthermore, the controller did not respond to requests from data subjects in a timely manner, contrary to its obligation under Art. 12 GDPR.
Related Enforcement Actions (0)
No other enforcement actions found for TotalEnergies Electricité et Gaz France in FR
This is the only recorded action for this entity in this jurisdiction.
Details
Fine Date
23 June 2022
Authority
Commission Nationale de l'Informatique et des Libertés
Fine Amount
€1,000,000
About this data
Cite as: Cookie Fines. TotalEnergies Electricité et Gaz France - France (2022). Retrieved from cookiefines.eu
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