Acea Energia S.p.A. – €3,000,000 Fine (Italy, 2025)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Acea Energia S.p.A. was fined EUR 3 million for making aggressive marketing calls without proper consent from customers. They used personal data collected inappropriately, which is against the rules. This case serves as a strong reminder for companies to get clear permission before using people's data.
What happened
Acea Energia S.p.A. processed customer data for marketing calls without a valid legal basis.
Who was affected
Customers who received marketing calls from Acea Energia S.p.A. without their consent.
What the authority found
The authority ruled that the company lacked a legal basis for processing personal data, violating multiple GDPR articles related to consent and data processing.
Why this matters
This ruling emphasizes the need for businesses to obtain clear consent before using personal data for marketing. Companies should ensure their data practices comply with privacy laws to avoid hefty fines.
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Linked-source text retrieved.
Automated check recorded — 5 March 2026.
Processing notes: national law identified.
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The Italian DPA imposed a fine of EUR 3,000,000 on Acea Energia S.p.A. The controller built a network of call centers that engaged in aggressive customer recovery and marketing calls using data obtained and collected by the controller in a list. The controller had no legal basis for processing the data.
Violations (1)
Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.
Art. 6(1) GDPR
Related Enforcement Actions (0)
No other enforcement actions found for Acea Energia S.p.A. in IT
This is the only recorded action for this entity in this jurisdiction.
Similar Cases
Enforcement actions with similar violations
Details
Fine Date
10 April 2025
Authority
Garante per la protezione dei dati personali
Fine Amount
€3,000,000
About this data
Cite as: Cookie Fines. Acea Energia S.p.A. - Italy (2025). Retrieved from cookiefines.eu
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