Vodafone España, S.A.U. – €44,000 Fine (Spain, 2020)

The company had charged a Netflix service that had not been solicited by the claimant. The claimant could prove that the service had been used by anot...

Vodafone had processed personal data of the claimant (bank details, name, surname and national identification number) years after the contractual rela...

Vodafone sent an invoice history to the subscriber as part of the invoice complaint by the subscriber. The history also contained invoice data of an u...

The claimant, whose data had been provided to the company by his daughter, as authorised by him, received a call from the company offering its service...

Vodafone has sent the customer's invoice data to unauthorised third parties following a customer invoice complaint. Originally, a fine of EUR 75,000 w...

The fine was preceded by a complaint from the data subject, who argued that he had received an e-mail from Vodafone España, which contained the billin...

According to the AEPD, the company sent an SMS to an clients mobile number confirming that a telephone contract with that number had been signed even ...

According to the AEPD, the company sent two SMS to an clients mobile number informing about a rate change in its contract and confirming the purchase ...

According to the AEPD, the data subject has received several SMS from a separate operator indicating the activation of a new contract. The reason for ...

Processing of personal data of a data subject without sufficient legal basis due to errors in the correct assignment of customer contracts. In this ca...

The company ported a telephone number of the data subject without their consent (missing signature on the porting contract).

In 2019, after an arbitration procedure, the company agreed to the early termination of a contract with the data subject and to the deletion of the pe...

Processing of personal data of a data subject without sufficient legal basis. The company had sent an invoice to a data subject without being able to ...

The data subject had concluded a contract with the controller (Vodafone España, S.A.U.). However, the products provided under this contract were not d...

The claimant complained to the Spanish DPA (AEPD) that he/she was still receiving invoicing emails from Vodafone España, S.A.U. despite no longer bein...

Insufficient legal basis for data processing

Insufficient legal basis for data processing

The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. for insufficient legal basis for data processing. The data subject stated that two te...

The Spanish DPA (AEPD) has fined Vodafone España, S.A.U. EUR 40,000. An individual had filed a complaint with the DPA against Vodafone for debiting hi...

The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. due to insufficient legal basis for data processing. The data subject had filed a com...