- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Vodafone España, SAU – €60,000 Fine (Spain, 2020)
Privacy enforcement record
This record is classified outside cookie consent. Subject classification does not confirm an applicable law. It is not included in cookie statistics or the Risk Calculator.
Vodafone mistakenly confirmed a number porting that was never requested by a customer. This error raises concerns about how companies manage personal data and customer requests. The fine of €60,000 highlights the need for accurate data handling practices.
What happened
Vodafone confirmed a number porting that it had not authorized or commissioned.
Who was affected
The customer who received the incorrect confirmation regarding their phone number.
What the authority found
The authority found that Vodafone violated GDPR rules by mishandling personal data related to the number porting process.
Why this matters
This incident underscores the importance of accurate data management for companies. Businesses must ensure that customer requests are handled correctly to avoid privacy violations.
View original scraped data
Original imported citations before automated processing; the processing history does not establish independent verification.
Source checks
Linked-source text retrieved.
Automated check recorded — 12 March 2026.
Processing notes: articles corrected, national law identified.
Retrieved text may be a secondary summary or an announcement. These automated statuses do not establish that the original decision was read or that the record received an independent legal review. How we check sources
The data subject received confirmation from Vodafone of a number porting, which the latter had never commissioned.
Related Enforcement Actions (7)
Other enforcement actions involving Vodafone España, SAU in ES
Fine
€60K
Details
Fine Date
4 August 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€60,000
About this data
Cite as: Cookie Fines. Vodafone España, SAU - Spain (2020). Retrieved from cookiefines.eu
Last updated: