Vodafone España, SAU – €12,000 Fine (Spain, 2020)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Vodafone España was fined for changing a customer's account information to their ex-spouse's name without permission. This mistake violated privacy rules and highlights the importance of keeping customer data accurate and secure. Small businesses should ensure they have proper checks to prevent unauthorized changes to customer information.
What happened
Vodafone España changed a customer's account details to the name of their ex-spouse without consent.
Who was affected
The affected individual was a Vodafone customer whose account information was altered without their approval.
What the authority found
The Spanish data protection authority fined Vodafone España for violating GDPR rules on data accuracy and integrity.
Why this matters
This case underscores the need for businesses to maintain accurate customer records and protect against unauthorized data changes. It serves as a reminder to implement strict data management practices to comply with privacy laws.
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Automated check recorded — 13 March 2026.
Processing notes: articles corrected, national law identified.
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Fines for violation of Art. 5 (1) d) GDPR for changing the customer's master data into the name of a third party, the ex-spouse of the customer.
Related Enforcement Actions (7)
Other enforcement actions involving Vodafone España, SAU in ES
Fine
€12K
Details
Fine Date
10 July 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€12,000
About this data
Cite as: Cookie Fines. Vodafone España, SAU - Spain (2020). Retrieved from cookiefines.eu
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