Vodafone España, SAU – €60,000 Fine (Spain, 2020)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Vodafone España was fined €60,000 for incorrectly confirming a number porting that the customer never requested. This case is significant because it shows how companies must ensure accuracy in handling customer requests to protect user privacy.
What happened
Vodafone confirmed a number porting that the customer did not initiate.
Who was affected
A customer who received a confirmation for a number porting they did not request.
What the authority found
The Spanish Data Protection Authority found that Vodafone violated data protection rules by mishandling the customer's request.
Why this matters
This ruling highlights the need for companies to verify customer requests accurately to prevent unauthorized actions and protect user privacy.
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Automated check recorded — 12 March 2026.
Processing notes: articles corrected, national law identified.
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The data subject received confirmation from Vodafone of a number porting, which the latter had never commissioned.
Related Enforcement Actions (7)
Other enforcement actions involving Vodafone España, SAU in ES
Fine
€60K
Details
Fine Date
4 August 2020
Authority
Agencia Española de Protección de Datos
Fine Amount
€60,000
About this data
Cite as: Cookie Fines. Vodafone España, SAU - Spain (2020). Retrieved from cookiefines.eu
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