VODAFONE ESPAÑA, S.A.U. – €56,000 Fine (Spain, 2023)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Vodafone España was fined for a mistake that allowed a sales partner to sign a customer up without their consent. The Spanish data authority found that this error violated data protection rules. This case is important because it shows that companies must ensure they have permission before processing customer data.
What happened
Vodafone España allowed an Amazon sales partner to conclude a contract with a customer without obtaining their consent due to a system error.
Who was affected
The customer who was signed up for a contract without their consent.
What the authority found
The Spanish data authority ruled that Vodafone España violated data protection rules by failing to obtain consent before processing personal data.
Why this matters
This ruling underscores the need for companies to have strong systems in place to ensure they get proper consent from customers. It serves as a reminder that businesses must take data protection seriously to avoid penalties.
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The Spanish data protection authority has imposed a fine of EUR 50,000 on VODAFONE ESPAÑA, S.A.U.. A customer had filed a complaint with the DPA regarding the fact that due to a system error, an Amazon sales partner had concluded a contract without first obtaining the consent of the data subject.
Related Enforcement Actions (8)
Other enforcement actions involving VODAFONE ESPAÑA, S.A.U. in ES
Fine
€56K
Details
Fine Date
22 November 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€56,000
Enforcement Tracker ID
ETid-2134
About this data
Cite as: Cookie Fines. VODAFONE ESPAÑA, S.A.U. - Spain (2023). Retrieved from cookiefines.eu
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