VODAFONE ESPAÑA, S.A.U. – €200,000 Fine (Spain, 2024)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Vodafone España was fined €200,000 for giving a duplicate SIM card to a fraudster without the customer's consent. This breach allowed the fraudster to access the customer's bank account. This case serves as a reminder for companies to verify identities before sharing sensitive information.
What happened
Vodafone España shared a customer's SIM card information with an unauthorized third party without consent.
Who was affected
The individual whose SIM card was duplicated and whose bank account was accessed by a fraudster.
What the authority found
The Spanish data protection authority found that Vodafone España failed to verify the identity of the third party or obtain consent from the customer.
Why this matters
This fine highlights the importance of strict identity verification processes for companies handling personal data. Small businesses must ensure they have robust security measures to protect customer information.
GDPR Articles Cited
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The Spanish DPA has imposed a fine of EUR 200,000 on Vodafone España, S.A.U.. An individua had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account.
Related Enforcement Actions (8)
Other enforcement actions involving VODAFONE ESPAÑA, S.A.U. in ES
Fine
€200K
Details
Fine Date
19 November 2024
Authority
Agencia Española de Protección de Datos
Fine Amount
€200,000
Enforcement Tracker ID
ETid-2490
About this data
Cite as: Cookie Fines. VODAFONE ESPAÑA, S.A.U. - Spain (2024). Retrieved from cookiefines.eu
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