VODAFONE ESPAÑA, S.A.U. – €200,000 Fine (Spain, 2024)

€200,000Agencia Española de Protección de Datos19 November 2024Spain
final
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

Vodafone España was fined €200,000 for giving a duplicate SIM card to a fraudster without the customer's consent. This breach allowed the fraudster to access the customer's bank account. This case serves as a reminder for companies to verify identities before sharing sensitive information.

What happened

Vodafone España shared a customer's SIM card information with an unauthorized third party without consent.

Who was affected

The individual whose SIM card was duplicated and whose bank account was accessed by a fraudster.

What the authority found

The Spanish data protection authority found that Vodafone España failed to verify the identity of the third party or obtain consent from the customer.

Why this matters

This fine highlights the importance of strict identity verification processes for companies handling personal data. Small businesses must ensure they have robust security measures to protect customer information.

GDPR Articles Cited

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Art. 6(1) GDPR
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Art. 6(1) GDPR

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Source verified 10 March 2026
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Full Legal Summary
Detailed

The Spanish DPA has imposed a fine of EUR 200,000 on Vodafone España, S.A.U.. An individua had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account.

Related Enforcement Actions (8)

Other enforcement actions involving VODAFONE ESPAÑA, S.A.U. in ES

Current
Nov 2024

Fine

€200K

Details

Fine Date

19 November 2024

Authority

Agencia Española de Protección de Datos

Fine Amount

€200,000

Enforcement Tracker ID

ETid-2490

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. VODAFONE ESPAÑA, S.A.U. - Spain (2024). Retrieved from cookiefines.eu

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