VODAFONE ESPAÑA, S.A.U. – €200,000 Fine (Spain, 2024)
General GDPR enforcement action
This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.
Vodafone España was fined EUR 200,000 for giving a duplicate SIM card to a fraudster without checking their identity. This is important because it shows how companies must protect customer data and verify identities to prevent fraud. Small businesses should implement strict verification processes to safeguard their customers.
What happened
Vodafone España failed to verify the identity of a third party before giving them a duplicate SIM card.
Who was affected
The person affected was a customer whose SIM card was improperly shared with an unauthorized individual.
What the authority found
The authority found that Vodafone did not obtain the customer's consent or verify the third party's identity, violating GDPR requirements.
Why this matters
This ruling emphasizes the need for companies to have robust identity verification processes. Small business owners should take this as a reminder to protect customer information diligently.
GDPR Articles Cited
View original scraped data
Original data from scraper before AI verification against source document.
The Spanish DPA has imposed a fine of EUR 200,000 on Vodafone España, S.A.U.. An individual had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account.
Related Enforcement Actions (8)
Other enforcement actions involving VODAFONE ESPAÑA, S.A.U. in ES
Fine
€200K
Details
Fine Date
18 October 2024
Authority
Agencia Española de Protección de Datos
Fine Amount
€200,000
Enforcement Tracker ID
ETid-2489
About this data
Cite as: Cookie Fines. VODAFONE ESPAÑA, S.A.U. - Spain (2024). Retrieved from cookiefines.eu
Last updated: