- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Vodafone España, S.A.U. – €200,000 Fine (Spain, 2025)
Privacy enforcement record
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Vodafone España, S.A.U. was fined €200,000 for giving a duplicate SIM card to a fraudster without checking their identity. This mistake allowed the fraudster to access a customer's bank account and make unauthorized transactions. The case serves as a warning for companies to verify identities before sharing sensitive information.
What happened
Vodafone España provided a duplicate SIM card to an unauthorized third party without the customer's consent.
Who was affected
A customer whose SIM card was duplicated and used by a fraudster.
What the authority found
The Spanish DPA found that Vodafone failed to verify the third party's identity or obtain the customer's consent, violating GDPR requirements.
Why this matters
This case highlights the importance of identity verification in protecting customer data. Companies should implement strict procedures to prevent unauthorized access to personal information.
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Automated check recorded — 10 March 2026.
Processing notes: national law identified.
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The Spanish DPA has imposed a fine of EUR 200,000 on Vodafone España, S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account and make unauthorized transactions.
Related Enforcement Actions (20)
Other enforcement actions involving Vodafone España, S.A.U. in ES
Fine
€200K
Details
Fine Date
25 February 2025
Authority
Agencia Española de Protección de Datos
Fine Amount
€200,000
Enforcement Tracker ID
ETid-2564
About this data
Cite as: Cookie Fines. Vodafone España, S.A.U. - Spain (2025). Retrieved from cookiefines.eu
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