an unnamed data subject – Complaint Upheld (Italy, 2022)

Complaint Upheld
Garante per la protezione dei dati personali21 July 2022Italy
final
ePrivacy
Complaint Upheld

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

An Italian company, Fastweb S.p.A., was found to be sending personal data of users to the US without proper safeguards. This matters because it highlights the importance of protecting user data when using services like Google Analytics. Companies should ensure they have the right measures in place to comply with data protection laws.

What happened

Fastweb S.p.A. transferred users' personal data to the US through Google Analytics without appropriate safeguards.

Who was affected

Website visitors of Fastweb whose data was collected and sent to the US without their consent.

What the authority found

The Italian data protection authority ruled that Fastweb lacked a valid legal basis for transferring personal data, violating GDPR requirements.

Why this matters

This case shows that companies must be cautious when using third-party services that handle personal data. It sets a precedent for stricter scrutiny of international data transfers.

GDPR Articles Cited

AI-verified

Art. 24(GDPR)
Art. 44(GDPR)
Art. 46(GDPR)
Art. 5(2) GDPR
Art. 13(1)(f) GDPR
View original scraped data
Art. 5(2) GDPR
Art. 13(1)(f) GDPR
Art. 24(GDPR)
Art. 40(GDPR)
Art. 46(GDPR)

Original data from scraper before AI verification against source document.

Entities Involved

an unnamed data subject
Fastweb S.p.A.
Source verified 13 April 2026
articles corrected
Full Legal Summary
Detailed

An Italian company, Fastweb S.p.A. (the controller), owned the website www.fastweb.it. Following the Schrems II decision, a user of the website (the data subject), represented by noyb – European Center for Digital Rights, complained to the Italian DPA that the controller was sending his personal data to the US without appropriate safeguards required by Article 46 GDPR. The transfers took place through the use of the Google Analytics 360. The controller operated a news website that used Google Analytics to collect statistcal data on the use of its services. Google Analytics cookies collected data on users' IP address, browser or device, operating system, screen resolution, selected language, date and time of access, and interaction with the website. For users who logged in with their Google account, this information could be associated with other identifiers like email adress, telephone number, gender, date of birth, and profile picture. Google LLC (based in the US), and later Google Ireland, were responsible for processing the collected information; even after the Google Analytics terms of service were changed to list Google Ireland as processor, Google LLC was still designated as a sub-processor. In response to the DPA's investigation, Google claimed it had adopted technical measures sufficient to safeguard data subjects' rights under the GDPR. These measures consisted of encryption (for which Google LLC held a copy of the encryption key) and a service called "IP-Anonymisation," wherein Google truncated users' IP addresses to hamper identification. This process, however, was actually a form of pseudoanonymisation, because the truncated IP address could be used in combination with the other collected data to re-identify natural persons. Both Google and the controller also offered that, taking into account the nature of the data and the context in which it was collected, the likelihood of actually being forced to disclose this data to the US government was exceedingl

Outcome

Complaint Upheld

A data subject complaint that was upheld by the DPA.

Violations (2)

Cookies Placed Before Consent
critical

Non-essential cookies (tracking, advertising) are placed on the user's device before obtaining valid consent.

Art. 6(1) GDPR

Third-Party Cookies Without Consent
critical

Third-party tracking cookies or scripts are loaded without obtaining prior user consent.

Art. 13, 14 GDPR

Details

Decision Date

21 July 2022

Authority

Garante per la protezione dei dati personali

GDPRhub ID

gdprhub-5309

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. an unnamed data subject - Italy (2022). Retrieved from cookiefines.eu

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