- Enforcing jurisdiction
- Spain · Geography does not establish applicable law.
- Confirmed applicable legislation
- Privacy topics
Vodafone España, S.A.U. – €112,000 Fine (Spain, 2023)
Privacy enforcement record
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Vodafone España was fined EUR 112,000 for giving a duplicate SIM card to a fraudster without verifying their identity. This breach allowed unauthorized access to a user's bank account. The case stresses the need for companies to verify identities before sharing sensitive information.
What happened
Vodafone España provided a duplicate SIM card to an unauthorized third party without proper identity verification.
Who was affected
A user whose bank account was accessed fraudulently due to the unauthorized SIM card issuance.
What the authority found
The authority found that Vodafone España failed to obtain consent and verify the identity of the third party, violating GDPR requirements.
Why this matters
This ruling emphasizes the importance of identity verification in protecting user data. Companies must implement strict procedures to prevent unauthorized access to personal information.
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The Spanish DPA has imposed a fine on Vodafone España, S.A.U.. A person had filed a complaint with the DPA because the company had given a duplicate of their SIM card to an unauthorized fraudulent third party without their consent. During its investigation, the DPA found that the company failed to verify the identity of the third party or obtain the data subject's consent to share their data. This allowed the fraudsters to gain access to the data subject's bank account and make unauthorized transactions. The original fine of EUR 140,000 was reduced to EUR 112,000 due to voluntary payment.
Related Enforcement Actions (20)
Other enforcement actions involving Vodafone España, S.A.U. in ES
Fine
€112K
Details
Fine Date
13 April 2023
Authority
Agencia Española de Protección de Datos
Fine Amount
€112,000
Enforcement Tracker ID
ETid-1773
About this data
Cite as: Cookie Fines. Vodafone España, S.A.U. - Spain (2023). Retrieved from cookiefines.eu
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