Psykoterapiakeskus Vastaamo Oy – €608,000 Fine (Finland, 2021)

€608,000DPA Tietosuojavaltuutetu7 December 2021Finland
final
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

Vastaamo Oy, a psychotherapy firm, was fined €608,000 for failing to protect patient records and delaying breach notifications. Hackers accessed their database, and the firm only reported the breach after being blackmailed. This incident stresses the importance of data security and timely communication with affected individuals.

What happened

Vastaamo Oy was fined for inadequate data protection and delayed reporting of breaches after hackers accessed patient records.

Who was affected

Patients of Vastaamo Oy were affected, with some being blackmailed after their sensitive data was leaked.

What the authority found

The Finnish DPA found that Vastaamo Oy failed to secure patient data and delayed notifying both the authority and affected individuals about the breaches.

Why this matters

This case serves as a stark reminder for businesses to prioritize data security and ensure timely breach notifications. It illustrates the severe consequences of failing to protect sensitive information.

GDPR Articles Cited

AI-verified

Art. 5(1)(f) GDPR
Art. 5(2) GDPR
Art. 83 GDPR
Art. 24(1) GDPR
Art. 25(1) GDPR
Art. 32(1) GDPR
Art. 32(2) GDPR
Art. 33(1) GDPR
Art. 33(5) GDPR
Art. 34(1) GDPR
Art. 35(1) GDPR
Art. 35(3)(b) GDPR
Art. 35(7) GDPR
Art. 58(2) GDPR
View original scraped data
Art. 1(2) GDPR
Art. 4(2) GDPR
Art. 4(7) GDPR
Art. 4(12) GDPR
Art. 5(1)(f) GDPR
Art. 5(2) GDPR
Art. 9(1) GDPR
Art. 24(1) GDPR
Art. 25(1) GDPR
Art. 32(1) GDPR
Art. 32(2) GDPR
Art. 33(1) GDPR
Art. 33(5) GDPR
Art. 34(1) GDPR
Art. 35(1) GDPR
Art. 35(3)(b) GDPR
Art. 35(7) GDPR
Art. 58(2) GDPR
Art. 83 GDPR
Art. 99(2) GDPR

Original data from scraper before AI verification against source document.

Source verified 6 March 2026
articles corrected
Full Legal Summary
Detailed

The psychotherapy firm 'Vastaamo Oy's' (hereafter, the Firm) experienced two data breaches in November 2018 and March 2019, where its patient records were hacked by a third party (the attacker). During an investigation conducted by the Finnish DPA, it was found that the Firm had become aware of (at least) the latter data breach at the time it happened. The breaches were not reported to the Finnish DPA until late September 2020, shortly after the Firm had been subject to blackmail by the attacker. The following months, at least 15,000 patients were also blackmailed. In particular, the attacker tried to obtain monetary advantages from them by threatening to publish their personal patients records, and around 300 records were actually leaked online on the Tor network. Following this affair, the Firm suffered financially and was ultimately declared bankrupt by the District Court of Helsinki in February 2021. The Finnish DPA found that the firm had violated Articles 33(1) GDPR (notification of data breaches to the DPA) and Article 34(1) GDPR (communication of data breaches to data subjects) for having failed to report in due time the data breaches to the Finnish DPA and to the data subjects, respectively. Furthermore, the Finnish DPA found that Article 5(1)(f) GDPR had been violated because the Firm had failed to implement appropriate security measures to ensure the integrity and confidentiality of the personal data. The Finnish DPA also considered that the Firm had violated its security obligations under Articles 24(1), 25(1), 32(1) and 32(2) GDPR. Finally, the Finnish DPA considered that the firm had failed to respect the principle of accountability enshrined in Article 5(2) GDPR, as it could not demonstrate compliance with the core principles of the GDPR. The Sanctions Board of the Finnish DPA decided to impose a fine of €145,600 for infringement of Article 33(1) GDPR, a fine of €145,600 for infringement of Article 34(1) GDPR, and a fine of €316,800 for infringement

Related Enforcement Actions (0)

No other enforcement actions found for Psykoterapiakeskus Vastaamo Oy in FI

This is the only recorded action for this entity in this jurisdiction.

Details

Fine Date

7 December 2021

Authority

DPA Tietosuojavaltuutetu

Fine Amount

€608,000

GDPRhub ID

gdprhub-4442

About this data

Data: GDPRhub (noyb.eu)
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. Psykoterapiakeskus Vastaamo Oy - Finland (2021). Retrieved from cookiefines.eu

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