Vodafone España, SAU – €40,000 Fine (Spain, 2021)

€40,000Agencia Española de Protección de Datos23 November 2021Spain
final
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

The Spanish DPA (AEPD) has fined Vodafone España S.A.U. EUR 40,000. An individual had filed a complaint against Vodafone with the DPA because her cell phone line was transferred to a third party without her consent and she was charged amounts from a third party phone line. The reason for this was a technical error in Vodafone's systems.

GDPR Articles Cited

Art. 6(1) GDPR
Spain enforcementAgencia Española de Protección de Datos actionsAll Vodafone España, SAU actions
Full Legal Summary

The Spanish DPA (AEPD) has fined Vodafone España S.A.U. EUR 40,000. An individual had filed a complaint against Vodafone with the DPA because her cell phone line was transferred to a third party without her consent and she was charged amounts from a third party phone line. The reason for this was a technical error in Vodafone's systems.

Related Enforcement Actions (7)

Other enforcement actions involving Vodafone España, SAU in ES

Fine
Jul 2020· Agencia Española de Protección de Datos

Fines for violation of Art. 5 (1) d) GDPR for changing the customer's master data into the name of a third party, the ex-spouse of the customer.

€12K
Fine
Aug 2020· Agencia Española de Protección de Datos

The data subject received confirmation from Vodafone of a number porting, which the latter had never commissioned.

€60K
Fine
Sept 2020· Agencia Española de Protección de Datos

A former customer had received e-mails containing electronic bills even after he had terminated his contract with the company resulting in a processin...

€60K
Fine
Feb 2021· Agencia Española de Protección de Datos

The Spanish DPA (AEPD) imposed a fine of EUR 200,000 on Vodafone España, S.A.U. A former customer had received e-mails containing electronic bills eve...

€120K
Fine
May 2021· Agencia Española de Protección de Datos

The Spanish DPA (AEPD) has imposed a fine of EUR 100,000 on Vodafone España, S.A.U.. A data subject had filed a complaint with the Spanish DPA against...

€100K
Fine
Nov 2021· Agencia Española de Protección de Datos

The Spanish DPA (AEPD) has imposed a fine on Vodafone España SAU. An individual had filed a complaint with the DPA. The data subject claims to have re...

€40K
Fine
Nov 2021· Agencia Española de Protección de Datos

The Spanish DPA (AEPD) has imposed a fine on Vodafone España SAU. A data subject had filed a complaint with the AEPD against the data controller. The ...

€30K
Current
Nov 2021

Fine

€40K

Details

Fine Date

23 November 2021

Authority

Agencia Española de Protección de Datos

Fine Amount

€40,000

Enforcement Tracker ID

ETid-914

Sources

About this data

Data: CMS GDPR Enforcement Tracker
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Cite as: Cookie Fines. Vodafone España, SAU - Spain (2021). Retrieved from cookiefines.eu

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