Futura Internationale – €500,000 Fine (France, 2019)

€500,000Commission Nationale de l'Informatique et des Libertés21 November 2019France
final
Fine

General GDPR enforcement action

This case relates to broader data protection obligations, not specifically to cookie or consent banner compliance. It is not included in cookie statistics or the Risk Calculator.

Futura Internationale was fined €500,000 by the French privacy authority for making unwanted cold calls and not informing people about how their data was used. The company also stored too much personal information, including health details. This case shows the importance of respecting people's privacy preferences and being transparent about data use.

What happened

Futura Internationale was fined for making unwanted cold calls and failing to inform individuals about data processing.

Who was affected

Individuals who received unwanted cold calls and had their personal data improperly handled by Futura Internationale.

What the authority found

The French privacy authority fined Futura Internationale for not respecting individuals' objections to cold calls and for failing to inform them about data processing.

Why this matters

This fine highlights the importance of respecting individuals' privacy preferences and being transparent about data usage. Businesses should ensure they have clear consent and provide information about how they handle personal data.

GDPR Articles Cited

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Art. 13 GDPR
Art. 14 GDPR
Art. 21 GDPR
Art. 5(1)(a) GDPR
Art. 6(1) GDPR
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Art. 5 GDPR
Art. 6 GDPR
Art. 13 GDPR
Art. 14 GDPR
Art. 21 GDPR
Art. 31 GDPR
Art. 44 GDPR

Original data from scraper before AI verification against source document.

National Law Articles

AI-identified

Art. 82 Loi Informatique et Libertes
Source verified 6 March 2026
articles corrected
national law identified
Full Legal Summary
Detailed

Futura Internationale was fined for cold calls after several complainants obtained cold calls, despite having declared directly to the caller and by post that this was not wanted. In particular, the decision pointed out that the CNIL's on-site investigation of Futura Internationale revealed, inter alia, that Futura Internationale had received several letters objecting to cold calling, that it had stored excessive information about customers and their health and that Futura Internationale had not informed individuals about the processing of their personal data or the recording of telephone conversations.

Details

Fine Date

21 November 2019

Authority

Commission Nationale de l'Informatique et des Libertés

Fine Amount

€500,000

Enforcement Tracker ID

ETid-118

About this data

Data: CMS GDPR Enforcement Tracker
Licensed under CC BY-NC-SA 4.0
AI-verified and classified

Cite as: Cookie Fines. Futura Internationale - France (2019). Retrieved from cookiefines.eu

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